Expert-led IT skills

Beyond the Curriculum

Learn IT the way employers need you to learn it: knowledge, systems, confidence. When all else fails, you must be able to rely on yourself to keep the business going. Would you really feel ready after completing a quick YouTube course?

How we help

Learn from people who have actually run the systems.

Loax Academy is built by Jason White and a team of working specialists. Collectively, they have spent over 30 years building and managing their specialised IT services across public and private sector environments. Despite the variety in their roles, they found that the same problem kept showing up: It was extremely difficult to hire new staff. Smaller IT teams especially don't have the capacity to train someone from zero, and whilst traditional courses teach theory, they rarely show you how production IT systems actually operate. The actual challenges, fixes and housekeeping that goes into mainting and building the systems.

PracticeHands-on tasks that mimic real life work.
EvidenceActivities and projects that you can later use to support your CV.
MindsetLearn to ask what changed, why it matters and what to check next.
Choose your route

Start where you are.
Go where you want.

Brand new? Start with the foundations. Already working in IT? Skip the basics and move straight into the area you want to grow: infrastructure, networking, CCTV, telecoms, Microsoft 365, servers or internal systems.

Beginner's route into IT

1
No experienceLanguage, tools and habits of support.
2
Helpdesk TechnicianTickets, users, triage and communication.
3
IT Support EngineerDevices, printers, permissions and escalation.
4
Infrastructure TechnicianServers, backups, networks and documentation.
5
Systems AdministratorConfident, useful and employable.

Complete beginner

Start with service desk basics, troubleshooting, users, devices, tickets and confidence. Learn your own machine and what it's capable of.

Start here

Already in IT

Skip the entry-level material and move into learning for the role you want to have Learning more advanced methods and completing projects.

Level up

Specialist direction

Focus on CCTV, telecoms, networking, Microsoft 365, Windows Server, access control or internal systems.

Choose a lane

Custom progression

No forced ladder. Build a path around your goal instead of repeating things you already know.

Tailored route
What you can build

Pick projects that match your route.

A beginner might want to learn the absolute basics of using a computer. A technician might be looking to advance their infrastructure depth to move up to that tier 3 level. Someone moving laterally might focus on networking, CCTV, telecoms or supporting business systems. Whatever you choose, we will give you the resources to feel comfortable with it.

Within just a few months, you could have the knowledge to complete all of these:

Project 01

Deploy Windows Server

Install, configure, name, patch and prepare a server properly.

Project 02

Create Active Directory

Users, groups, OUs, permissions and practical account management.

Project 03

Build Group Policies

Control settings, apply rules and understand when policy is the right tool.

Project 04

Configure a Small Network

Understand VLANs, IP ranges, switches, Wi-Fi and practical connectivity checks.

Project 05

Set Up Backups

Learn why backups fail, how to monitor them and what recovery really means.

Project 06

Support CCTV and Telecoms

Work through cameras, NVRs, phones, extensions, PoE, cabling and real business support tasks.

What you will learn

Choose the lane that moves you forward.

Foundation, support, infrastructure or specialist systems. Each lane is designed around the kind of work you want to understand, practise and confidently explain.

00
Recommended for new starters

Fundamentals of IT

This isn't about the history of the computer, this is about the language, systems and habits of an IT hobbyist / junior professional before moving into a more professional capacity. We start as a hobbyist becuase if you don't find some enjoyment, then why make it a career?

01Foundation

Helpdesk

Windows 11 basics, tickets, users, communication, first-contact support and practical troubleshooting habits.

TicketsWindowsUsers
02Core

IT Support

Desktop builds, software installs, printers, access systems, CCTV basics, documentation and escalation.

DevicesPrintersAccess
03Advanced

Infrastructure

Servers, backups, monitoring, permissions, security awareness and reliable system maintenance.

ServersBackupsSecurity
04Specialty

Networking

IP addressing, VLANs, switching, Wi-Fi, troubleshooting and how networks fit into real sites.

VLANsWi‑FiSwitches
05Specialty

CCTV & Telecoms

Cameras, NVRs, PoE, cabling, handsets, extensions and real business support tasks.

CCTVPoEPhones
06Specialty

Web Development

Build useful internal tools, understand front-end structure and learn how web systems are put together.

HTMLCSSTools
Join now

Choose the level that fits your goal.

Gold is best if you are serious about learning IT and getting job-ready. Bronze lets you test the water. Silver suits people who already work in IT and want to update their knowledge.

Bronze

£42
  • Introductory access
  • Test the platform
  • Start a path
  • Community access
Purchase now

Silver

£55.95
  • Most courses
  • Recorded activities
  • Knowledge refresh
  • Community access
Purchase now
FAQ

Questions before joining.

The instructors at Loax Academy have spent more than a decade working within their respective areas of IT. Today, we work as Managers, Directors and senior technical professionals responsible for building teams, delivering projects and hiring new talent.

Over the years, we've reviewed hundreds of CVs, interviewed candidates from a wide range of backgrounds and seen first-hand what separates successful applicants from everyone else.

One of the biggest challenges we see is that many people either lack the practical experience employers are looking for, or they struggle to demonstrate their abilities effectively. Some candidates have genuine potential but fail to stand out because they don't know how to present their skills, projects and experience in a way that employers value.

That's where the Loax Academy comes in.

We don't just teach technology. We teach the practical skills, real-world thinking and professional habits that employers look for when hiring. We help you build experience you can talk about confidently in applications and interviews, giving you more than just knowledge - giving you evidence of what you can do.

We've sat on the other side of the table. We know what employers are looking for, because we're the people making those decisions.

A practical IT learning platform designed around real support work, not exam-only theory. You learn the tasks, judgement and confidence that help you operate in an actual IT environment.

The focus is practical confidence. You learn by doing, repeating and understanding real workplace scenarios. The point is not to memorise a syllabus, it is to know what to do when a real issue lands in front of you.

Because most courses teach clean theory. Real IT is not clean. Loax Academy helps you practise support work, build evidence for your CV and learn how to explain your ability to employers.

No. Bring the right attitude, a willingness to practise and the patience to write down what you changed. The beginner route starts with your own machine before asking you to understand anyone else's.

No training provider can honestly guarantee that. What we can do is help you build useful skill, better judgement, practical examples and clearer applications. Your results still depend on your effort, circumstances and how you use the platform.

Yes. We can provide a certificate of successful completion for any course you complete.

However, if your goal is to secure an IT role, we believe there is something far more valuable than a certificate alone.

As a Silver or Gold member, you will complete practical projects and real-world exercises that can be added directly to your CV and discussed during interviews. Employers are far more interested in what you can demonstrate than what certificate you hold.

Our focus is not just helping you complete a course — it's helping you build evidence of your ability.

Unfortunately, we do not offer free trials.

Loax Academy is built around structured learning paths, projects, resources and community support, which makes a traditional free trial difficult to provide in a meaningful way.

Instead, we created the Bronze Membership as an affordable way to experience the platform for yourself. It allows you to explore the learning style, resources and teaching approach at the lowest possible cost.

If you find that the platform works for you, you can then upgrade to a Silver or Gold membership and gain access to the projects, advanced content and practical activities that provide the greatest value.

Think of Bronze as your opportunity to test the waters before committing to a larger learning journey.

There is nothing wrong with YouTube. In fact, we encourage people to use every learning resource available to them.

The challenge is that most people consume content without building a structured understanding of how everything fits together.

Loax Academy provides a guided route, practical projects, real-world scenarios and a clear progression path. Instead of jumping between random videos, you build knowledge in a deliberate order and apply it through practical tasks.

The goal is not to watch more content. The goal is to become capable and confident enough to use those skills in the real world.

Absolutely. In many respects, we believe apprenticeships can be a better route into IT than university because they provide exposure to real systems, real users and real business challenges.

However, not every apprentice receives the level of support they expect. Many businesses are stretched for time and resources, which can make learning more difficult for those who are completely new to IT.

Loax Academy works perfectly alongside an apprenticeship. Use your workplace to gain experience, and use our platform to build the knowledge and confidence behind it. Much of what we teach can be applied directly to your day-to-day role.

Employers also value people who invest in themselves. Taking the initiative to learn outside of work demonstrates commitment, ambition and professionalism.