Practice
Hands-on tasks that mimic real life work.
Expert-led IT skills
Beyond the Curriculum
Learn IT the way employers need you to learn it: knowledge, systems and confidence. When all else fails, you must be able to rely on yourself to keep the business going.
How we help
Learn from people who have actually run the systems.
Loax Academy is built by Jason White and a team of working specialists. Collectively, they have spent over 30 years building and managing specialised IT services across public and private sector environments.
Smaller IT teams often do not have the capacity to train someone from zero. Traditional courses can teach theory, but they rarely show how production IT systems actually operate, how they break, and how people keep them running.
Evidence
Activities and projects that you can later use to support your CV.
Mindset
Learn to ask what changed, why it matters and what to check next.
Choose your route
Start where you are. Go where you want.
Brand new? Start with the foundations. Already working in IT? Skip the basics and move straight into the area you want to grow: infrastructure, networking, CCTV, telecoms, Microsoft 365, servers or internal systems.
Beginner's route into IT
- No experienceLanguage, tools and habits of support.
- Helpdesk TechnicianTickets, users, triage and communication.
- IT Support EngineerDevices, printers, permissions and escalation.
- Infrastructure TechnicianServers, backups, networks and documentation.
- Systems AdministratorConfident, useful and employable.
Complete beginner
Start with service desk basics, troubleshooting, users, devices, tickets and confidence. Learn your own machine and what it is capable of.
Start here
Already in IT
Skip entry-level material and move into learning for the role you want to have, including more advanced methods and projects.
Level up
Specialist direction
Focus on CCTV, telecoms, networking, Microsoft 365, Windows Server, access control or internal systems.
Choose a lane
Custom progression
No forced ladder. Build a path around your goal instead of repeating things you already know.
Tailored route
What you can build
Pick projects that match your route.
Within just a few months, you could have the knowledge to complete practical projects that show your ability clearly.
Project 01
Deploy Windows Server
Install, configure, name, patch and prepare a server properly.
Project 02
Create Active Directory
Users, groups, OUs, permissions and practical account management.
Project 03
Build Group Policies
Control settings, apply rules and understand when policy is the right tool.
Project 04
Configure a Small Network
Understand VLANs, IP ranges, switches, Wi-Fi and practical connectivity checks.
Project 05
Set Up Backups
Learn why backups fail, how to monitor them and what recovery really means.
Project 06
Support CCTV and Telecoms
Work through cameras, NVRs, phones, extensions, PoE, cabling and real business support tasks.
What you will learn
Choose the lane that moves you forward.
Foundation, support, infrastructure or specialist systems. Each lane is designed around the kind of work you want to understand, practise and confidently explain.
00
Recommended for new starters
Fundamentals of IT
This is about the language, systems and habits of an IT hobbyist or junior professional before moving into a more professional capacity.
01
Foundation
Helpdesk
Windows 11 basics, tickets, users, communication, first-contact support and practical troubleshooting habits.
02
Core
IT Support
Desktop builds, software installs, printers, access systems, CCTV basics, documentation and escalation.
03
Advanced
Infrastructure
Servers, backups, monitoring, permissions, security awareness and reliable system maintenance.
04
Specialty
Networking
IP addressing, VLANs, switching, Wi-Fi, troubleshooting and how networks fit into real sites.
05
Specialty
CCTV and Telecoms
Cameras, NVRs, PoE, cabling, handsets, extensions and real business support tasks.
06
Specialty
Web Development
Build useful internal tools, understand front-end structure and learn how web systems are put together.
Join now
Choose the level that fits your goal.
Gold is best if you are serious about learning IT and getting job-ready. Bronze lets you test the water. Silver suits people who already work in IT and want to update their knowledge.
Bronze
£42
- Introductory access
- Test the platform
- Start a path
- Community access
Recommended
Gold
£69.70
- All courses
- Full activity platform
- ePortfolio evidence
- CV and application direction
- Expert questions
Silver
£55.95
- Most courses
- Recorded activities
- Knowledge refresh
- Community access
FAQ
Questions before joining.
We do not just teach technology. We teach practical skills, real-world thinking and professional habits that employers look for when hiring. We help you build experience you can explain confidently in applications and interviews.
A practical IT learning platform designed around real support work, not exam-only theory. You learn the tasks, judgement and confidence that help you operate in an actual IT environment.
The focus is practical confidence. You learn by doing, repeating and understanding real workplace scenarios.
Most courses teach clean theory. Real IT is not clean. Loax Academy helps you practise support work, build CV evidence and learn how to explain your ability to employers.
No. Bring the right attitude, a willingness to practise and the patience to write down what you changed. The beginner route starts with your own machine.
No training provider can honestly guarantee that. What we can do is help you build useful skill, better judgement, practical examples and clearer applications.
Yes. We can provide a certificate of successful completion for any course you complete. Silver and Gold members also complete practical projects and exercises that can be added to a CV and discussed during interviews.
We do not offer free trials. Bronze Membership is an affordable way to explore the platform before committing to a larger learning journey.
Loax Academy provides a guided route, practical projects, real-world scenarios and a clear progression path. Instead of jumping between random videos, you build knowledge in a deliberate order and apply it through practical tasks.
Absolutely. Apprenticeships can be a strong route into IT. Loax Academy works alongside an apprenticeship by helping you build the knowledge and confidence behind the work you see day to day.